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Get The Team Performing Quickly

There are a number of preliminary stages before a team can start preliminary stages before a team can start performing properly. The stages can be summarized as forming, storming norming and performing. These stages sometimes happen naturally, but it is far better to manage them from the outset.

   Forming Stage. Team members identify each other by name, role and history. In order to get this stage successfully completed as quickly to introduce themselves and share this information.

    Storming Stage. The stage where, confident they are meant to be here, people start to “jockey for position” –to establish their credibility in the team. Some will try to push themselves forward because they want power or influence; others will deliberately keep a low profile because they are shy, diffident, or lacking in confidence. You need to set up activities that allow people to find their level to comfort – for example any of the teambuilding exercises you can find on websites such as www.businessballs.com

   Norming Stage. This is when you start to establish the rules of behaviour between team members, and their relationship with you and people outside. The Norming phase can take quite a long time if left to happen naturally because the rules will be established by a combination of “trial and error” and “custom and practice”. Take control by holding a team meeting to set up some formal ground rules.

   Performing stage. The team finally start working effectively towards its goals. For example, a soccer team is performing when it is playing well – tackling, keeping possession, winning ground, supporting each other – even before it start scoring goals.

Don’t let your team go through the first three stages without intervention; make them happen quickly and successfully.

Reference: Team Management Secrets by Rus Slater

Manage A Cross Functional Team

Many teams are cross-functional: they are made up of people from different departments or functions or even organisations. In this situation, each person has a part time role in this team another job elsewhere. It is crucial that you take this into account.

If your team members have another role elsewhere, then they also have a regular manager, regular teammates, regular objectives, and regular royalties. This is referred to as a “matrix organisation”. The different lines of management and responsibilities make it much easier for people to become overloaded, distracted, or confused, and conflicts of interest are much more likely.

In order to minimize the likelihood of problems with a cross functional team, you need to work hard on six areas of your management skills. You will notice that the initial letters of these skill areas spell TOPCAT..

T.O.P.C.A.T

T = Team Building. You have to work really hard at this because your team members are already members of other teams. They already have a team identify and team loyalties elsewhere and these continue throughout the lifetime of your team. You need to balance getting them involved in your team without appearing to be trying to break team away from their other team.

O = Objective Setting.  You not only have to set clear, unambiguous SMART objectives, but you have to do this in conjunction with the objectives and deadlines, that your team members have in their other teams. This requires constant review and adjustment as well as extra liaison with team members and their other bosses.

P = Performance Feedback. No one wants to be unappreciated, especially when a team member might be unpopular with their line manager for being “absent-on-duty” with your team. Therefore, performance feedback is critical. If people are doing well, tell them (also tells their line manager). If they are not doing well ask them what else they need from you in order to perform.

C = Communication. If you don’t see your team on a day-to-day basis, or they don’t see each day, you have to keep everyone informed of activities, successes, problems, solutions, changes, and everyday news. But you have to avoid overloading people who might be getting similar updates from their other teams!

A = Arbitration. You can’t expert your teams members to negotiate for your benefit with their other boss; you are going to have to do a lot of arbitration for your team members’ time and resources. You will have to do this at the outset, when you set objectives, and frequently throughout the life of the team.

T = Tackling Conflict. Life in a matrix organisation is full of potential conflict. You are naturally going to feel that your team is the most important, while every other manager is naturally going to feel the same way about their dream

BE A TOPCAT TO MANAGE A CROSS-FUNCTIONAL TEAM SUCCESSFULLY 

Reference: Team Management Secrets by Rus Slater

TILL THEN... 

Define Your Success For Your Team

Whether you have a sales team, a customer service team, a medical team, a combat team or a soccer team, there are certain characteristics that the team will need in order to be successful both in terms of how it operates and in relation to its achievement of targets.

1) There is clarity of purpose; members can and will commit themselves to the overall objectives.

2) The team has a clear, explicit and mutually agreed approach

3) The individuals have clear performance goals against which they are measured. These may include a continuous series of milestones along the way larger goals

4) The atmosphere tends to be informal and there are no serious tensions. It is a working atmosphere in which people are involved and interested

5) The team members listen to each other, and new ideas are openly discussed. Everyone has a say

6) People are welcome to express their feeling about different issues as well as their ideas

7) Disagreements are carefully examined and resolved rather than crushed. Dissenters are not seen as trying to dominate the group, but as having a genuine different opinion.

8) Each individual team member is respectful of the mechanics of the group: arriving on time, coming to meetings prepared, completing agreed upon tasks on time, etc.

9) Constructive feedback is welcomed, and it should be frequent, frank, and relatively comfortable-oriented towards improving performance rather than allocating blame

10) Whilst a single person may have the title of Team Leader, he or she may step quietly aside to allow others to work to their strengths. The issue is not who’s in control at any particular moment, but how to get the job done.

"Think about how your people will operate will operate successfully as a team"

till then.. ~

Reference: Team Management Secrets by Rus Slater

Happy Chinese New Year 2013 !!

A Great Wishes to our readers a happy and prosperous Chinese New Year. 

Gong Xi Fa Cai!.. From Portokbali Malaysia!! 

Al-Quran dan Manusia (Part 2)

Kita mestilah membuat muhasabah, apakah kita telah memberi ruang dan peluang kepada Al-Quran untuk memandu dan menyelesaikan permasalahan kehidupan kita. Berapakah masa yang kita peruntukkan dalam khidupan kita untuk membaca Al-Quran dan menghayati Al-Quran yang hanya mengandungi 6236 ayat sahaja dalam 114 surah dan 30 juzu’. Mengikut sistem penulisan kebanyakan Al-Quran berdasarkan Resam Uthmani yang banyak tersebar dalam masyarakat hari ini, setiap juzu’ hanya mengandungi 20 muka surat dan setiap muka surat mengandungi 15 baris sahaja, ini bermakna sebauh Al-Quran hanya mempunyai 600 muka surat sahaja. Mengikut kadar bacaan yang sederhana tempoh untuk membaca satu muka surat adalah kurang dari 5 minit, bayangkan dimanakah kedudukan kita sebagai seorang mukmin yang mengaku beriman dengan Al-Quran tetapi tidak mampu memperuntukkan sedikit masa daripada 24 jam dalam sehari yang di beri pinjam oleh Allah kepada kita untuk mengkaji dan memahami Al-Quran. Sedangkan dalam masa yang sama terdapat para orientalis dan bukan Isalam yang membaca Al-Quran hanya untuk mengambil manafaat dari maklumat dan ilmu yang melimpah ruah bagaikan airmata yang tidak mungkin kering.

Kalau demikian apakah yang bakal kita jawab apabila ditanya tentang kitab ikutan kita di akhirat nanti ? Oleh itu kita  semua sebagai umat Islam kembalilah mendampingi Al-Quran secara ikrab dan mesra iaitu dengan MEMBACA, MEMAHAMI dan MENDALAMI lautan ilmunya serta mengamalkan seluruh ajarannya.

Dalam konteks ini, perlu di tegaskan bahawa jenerasi anak muda yang sedang kita bentuk untuk mewarisi kehidupan akan datang perlu dibekalkan dengan daya tahan yang utoh agar mereka tidak mudah rebah apabila berdepan dengan cabaran hidup mada hadapan yang tentunya lebih mencabar dari kehidupan kita hari ini. Nabi SAW telah menegaskan bahawa seseorang yang tiada Al-Quran adalah seseorang yang tiada ketahanan seperti sabdanya yang bermaksud “ Sesungguhnya orang yang tiada dalam tubuhnya sesuatu daripada Al-Quran seolah-olah rumah yang bakal runtuh” (hadis riwayat Tarmizi)

Oleh itu pembudayaan Al-Quran dalam diri anak-anak dan para remaja mestilah disemai seawal usia anak-anak. Tiada bekalan yang lebih berguna kepada mereka selain daripada Al-Quran kerana ia adalah benting kukuh yang akan menyelamatkan manusia didalam menjalani kehidupan.

Dalam hal ini, ibu bapa mestilah berada di saf hadapan dalam memastikan anak-anak mampu membaca dan memahami Al-Quran walupun dalam aspek lain dia telah melahirkan anak yang cemerlang namum hakikatnya dia telah gagal jika anak-anak tidak fasih membaca Al -Quran.  Pihak berwajib seperti institusi agama mestilah berganding bahu dalam usaha membudayakan kehidupan berasama Al-Quran ini, kerana kejayaan, kemajuan dan pembangunan yang sebenar adalah berlandaskan Al-Quran.

Tamat...

Al-Quran dan Manusia(PART 1)

Al-Quran dan Manusia (PART 1)

Manusia diciptakan oleh Allah subahanawataala sebagi khalifah yang bertugas untuk memakmurkan bumi ini. Dalam melaksanakan tugas ini, manusia telah dibekalkan dengan panduan Al-Quran dan Hadis.

“Sesungguhnya telah datang kepada kamu daripada Allah cahaya kebenaran (Nabi Muhammad saw) dan sebuah kitab (Al-Quran) yang jelas nyata kebenarannya dengan itu menunjukkan jalan keselamatan serta kesejahteraan kepada sesiapa yang mengikut keredaanNya dan dengannya Allah keluarkan mereka dari kegelapan (kufur) kepada cahaya (iman)  yang terang benderang denbgan izinNya dan denganNya juga Allah menunjukkan mereka ke jalan yang betul dan lurus.

Al- Quran juga memaparkan kisah-kisah yang berlaku sebelum penurunannya dan kisah-kisah yang bakal berlaku serta hukum- hakam yang memutuskan perkara-perkara berkaitan kehidupan. Semuanya adalah bertujuan supaya manusia mengambil pengajaran dari kisah-kisah lampau dan bersedia untuk kehidupan yang bakal dilalui serta membuat keputusan yang betul dalam kehidupan.

Dengan demikian mausia hidup berbandukan hidayah bukannya hidup berpandukan semata-semata akal, perasaan dan hawa nafsu yang akan membawa kehancuran dan kesesatan yang berpanjangan.

Bagi mendapat hidayah Al- Quran, manusia mestilah mendampingi Al-Quran mengikut tatacata yang diamalkan oleh Rasullallah saw, para sahabat dan alsalar solihin. Mereka sendiri membaca Al-Quran, memahami, mentadbir dan mengajarnya serta berusaha menghayatinya. Ibnu Maasud mengatakan: “Kami (para sahabat) apabila menghafal sepuluh ayat Al-Quran tidak akan berpindah ayat seterusnya kecuali setalah mengetahui makna dan mengamalkannya”.

Para sahabat dan Alsalaf Alsolihin mempunyai jadual mereka sendiri dalam membaca Al-Quran dari awal hengga akhirnya secara istikomah berterusan sepanjang kehidupan mereka samada ketika lapang atau sibuk, ketiak senang atau susah, mereka tetap membaca, mentadbir Al-Quran sehingga mereka dijemput mengadap illahi.

Inilah cara hidup mendampingi Al-Quran yang perlu dihidupkan dan dibudayakan dalam kehidupan seharian umat Islam iaitu merancang dan menjadualkan masa yang khusus untuk membaca, mendampingi dan berinteraksi dengan Al-Quran.

Pada hari ini, umat Islam seolah-olah sedang menghadapi krisis keyakinan terhadap Al-Quran kerana banyak urusan kehidupan tidak dirujuk kepada Al-Quran tetapi perkara-perkara lain yang dimertabatkan sebagai rujukan. Oleh itu kita melihat bagaimana umat Islam yang sedang berhadapan dengan pelbagai masalah dan krisis daripada perpaduan umat Islam hinggalah kepada isu akhlak dan sosial, semuanya belum mampu diselesaikan walaupun pelbagai teori dan pendekatan telah digunakan.